Free Whitepaper – GONE VIRAL: The Complete Guide to Pandemic Planning

GONE VIRAL: The Complete Guide to Pandemic PlanningEbola, Flu and Employee Absenteeism – How to Protect Your Firm, Your Clients and the Bottom Line

From Ebola to Enterovirus D68, communicable diseases have been all over the news lately. With so many health concerns swirling around, it is important to remember the best defense against any illness remains preparedness.  To help you prepare, The Anderson Network and partner Agility Recovery have developed a pandemic preparedness whitepaper that will not only educate you on the topic, but provide actionable advice on what you can do to protect your employees, your clients and your organization.

Download Link: The Complete Guide To Pandemic Planning

“Episode 570: The Fine Print”
by NPR Planet Money

The Fine Print
September 19, 2014

The NPR Planet Money radio show is one I listen to consistently. This episode tackled insurance policies and why they can be difficult to understand. It does a very good job of explaining — in non-insurance language — why certain provision are in most standard policies. You should listen to it and recommend it to your clients and prospects.

3D Printed Heart Helps Surgeons

Operating on a child’s heart is a challenging procedure. Not only is the organ (presumably) defective, but it’s also small, complex, and delicate. So when Louisville, Kentucky, heart surgeon Erle Austin was preparing to operate on 14-month-old Roland Lian Cung Bawi’s heart, he first showed the scans of the muscle to two other surgeons, both of whom gave him “conflicting advice on how to proceed,” according to the Courier-Journal.

Roland Lian Cung Bawi's 3D heart

Then, Austin turned to the University of Louisville’s engineering school, which hooked him up with a MakerBot Replicator 2X. Using a computer model generated by the boy’s radiologist, the engineers fed the MakerBot with a new kind of flexible polymer “that’s similar in consistency to heart muscle,” Timothy Gornet, manager of the Rapid Prototyping Center at U of L, told the Courier-Journal. They printed out three cross-sections of the heart, blown up to-scale, so the surgeons could see the interior.

The model helped the surgical team cut down on operating time and reduce exploratory surgeries. The surgeons are also fairly certain that Roland won’t need to have follow-up procedures. “Once I had a model, I knew exactly what I needed to do and how I could do it,” Austin told the Courier-Journal. “It was a tremendous benefit.”

3D printing is still in its nascence, and it’s certainly far away from being able to solve problems for the general public. Still, it’s found a number of uses in specialized cases like building a replacement hand for a young boy. 3D-printing’s potential for modeling complex systems before high-stakes operations is one of its best use-cases.

Tesla Just Unveiled the Future of Driving

Elon Musk, CEO of Tesla, unveiled last night their newest car — the Model D. For car enthusiast (which I am not one) it appears to have impressive power. What caught my attention was their new AutoPilot. Think cruise control on steroids.

This is not — yet — a fully autonomous car. According to Musk, Tesla isn’t ready to make the jump yet. A major issues is waiting for regulator to figure out how to handle self-driving cars. The AutoPilot is capable of getting you home safely if you happen to fall asleep while driving. Owners will also be able to have the car to pick them up autonomously, as long as they’re on private property, where DOT and other regulations don’t apply. “The car can do almost anything,” he said.

See for yourself. Watch this video from SlashGear. The future of driving is available today. What do you think?

The Mobile Mind Shift (Groundswell Press, 2014)

Mobile has reprogrammed your customers’ brains.

Your customers now turn to their smartphones for everything. What’s tomorrow’s weather? Is the flight on time? Where’s the nearest store, and is this product cheaper there? Whatever the question, the answer is on the phone. This Pavlovian response is the mobile mind shift — the expectation that I can get what I want, anytime, in my immediate context.

Your new battleground for customers is this mobile moment — the instant in which your customer is seeking an answer. If you’re there for them, they’ll love you; if you’re not, you’ll lose their business. Both entrepreneurial companies like Dropbox and huge corporations like Nestlé are winning in that mobile moment. Are you?

I found this book fascinating to read and – at the same time – made me very concerned for the insurance industry that appears unwilling to adjust to a consumer expectation (personal or business) that they can access their insurance information in a mobile moment.

I highly recommend this book to anyone who wants to better understand changing consumer expectations.

Hundreds will gather in Times Square, New York City with some of the top names in the insurance industry for a one-day infusion of progressive ideas, knowledge, contacts and solutions that can be implemented immediately.

Actionable, thought-provoking sessions will deliver relevant and forward thinking info for the agency of today and the future.  A dynamic trade show format will expose you to high end solution providers. Live demonstrations will showcase the latest technology.

I will be speaking two times during the day. My first seminar will be on Transforming How You Sell and the second about Fixing Follow-up Failure.

Date: October 28, 2014
Time: 08:30 a.m.
Event: IIA of N.Y. - NYiDAY
Topic: Transforming How You Sell
Sponsor: Independent Insurance Agents and Brokers of New York
Venue: Millennium Broadway Hotel New York
Location: New York City
Public: Public

Augmented Reality and Health Care

Just a few weeks ago my wife Karen gave blood at our church. Unfortunately, they had a hard time getting the IV going, trying multiple times before getting the needle in correctly.

Augmented reality in healthcare

Wouldn’t it be nice to have the nurse come in wearing a special pair of glasses, something you wouldn’t expect to see during such a standard procedure? The device uses advanced technology and shows the nurse a perfect highlighted image of your veins so he can insert the IV in one painless attempt.

Sounds like science fiction, right? Wrong. This is a real device and is just one early example of how Augmented Reality (AR) technology is changing the healthcare landscape.

Research shows that up to 40% of IV sessions require multiple attempts to locate and access the vein. While we have seen some gimmicky applications, up until now there has been no real human benefit. It’s still early in the game, but medicine is one of the industries that will be profoundly affected by the AR revolution.

Typically, when people think of AR, they imagine glasses and screens that present new layers of content on top of real world images. However, there’s another aspect to AR that will be important, specifically in the healthcare industry and that is the ability to instantly display relevant information to people who need it most.

Imagine a doctor who is able to view a patient’s medical history displayed over the latest medical scan, and even over the patient himself. We are already beginning to see wearable medical devices that provide critical health information during relevant points of the day.

In the near future, the next time you want to bite into your hamburger, you might get a friendly reminder that your cholesterol level won’t like it.


Image Source –

Founded in 1954, Assurex Global is an exclusive Partnership of the most prominent independent agents and brokers in the world. With more than $28 billion in annual premium volume and more than 500 Partner offices, Assurex Global is the world’s largest privately held commercial insurance, risk management and employee benefits brokerage group.

I will be presenting at their E&O Plus Quality Meeting.

Date: October 22, 2014—October 23, 2014
Event: Assurex E&O Plus Quality Meeting
Topic: Managing E&O In a 24/7 World
Sponsor: Assurex Global
Location: New Orleans, LA
Public: Private