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The American Health Information Management Association (AHIMA) recently published an article in the Journal of AHIMA about so-called “small data breaches” reported to Health and Humans Services (HHS) and the Office of Civil Rights (OCR). These are defined as breaches of less than 500 patients and for covered entities, but not for business associates and sub-contractors. Breach reporting is a provision of the HITECH Act, which modified … [Read more...]
The vast majority of insurance agencies do not have any insurance coverage for reimbursement of the costs incurred due to a client data breach. Here are just a few of the reasons why a Network Security and Privacy (NSAP) policy makes sense for insurance agencies: Coverage for data and other non-physical perils is routinely excluded under Property policies. The “intentional acts” exclusion found in a standard E&O policy might … [Read more...]
In October 2009, 57 hard drives containing video and audio files related to coordination of care and eligibility telephone calls from providers and members were stolen from a leased facility in Chattanooga, Tenn. that formerly housed a BlueCross BlueShield call center. The video files were images from computer screens of BlueCross BlueShield customer service representatives and the audio files were recorded phone conversations from January 1, … [Read more...]
