Understanding consumer behavior is a key to making sure your agency will continue to prosper. In this TED talk by John Gerzema, co-author of the book The Brand Bubble, he says there's an upside to the recent financial crisis -- the opportunity for positive change. Speaking at TEDxKC, he identifies four major cultural shifts driving new consumer behavior and shows how businesses are evolving to connect with thoughtful spending. How is your … [Read more...]