Why Satellite Might Be a Good Internet Backup Solution

Operating any insurance organization today requires a stable, high-speed Internet connection. Obtaining a premium quote for a prospect, requesting a policy change for an existing client, operating your online agency management system, even making a telephone call — all require Internet access.

satellite internet backup

Because of our dependence on the Internet, I have recommended for many years that every agency make sure they have redundant Internet connections from different service providers. Adding a satellite connection as an Internet backup is a simple and effective disaster recovery option that will go a long way toward helping you make sure you can continue to operate effectively.

Help Improve Agency Password Management: Survey from ID Federation

Every agency has to deal with password hell.

ID Federation

An agency with 50 employees that conducts business through 65 carriers or MGAs must, at a minimum, ensure the security of 3,250 IDs to protect the personal information of its clients. Industry experts have projected that the cost of compliance, including adding and deleting user IDs and passwords, may soon reach as high as $3,000 per employee per year.

Multi-factor authentication (MFA) and emerging laws on cybersecurity soon will further complicate credential management (user IDs and passwords) for agencies, brokers, MGAs, and carriers.

This can’t continue.

“Ensuring the Perpetuation of the Agency – Growing Owners from Producers (Featuring Cooper Jones) – Episode 024”
by Steve Anderson and Ryan Deeds

Sorry, listening to the audio on this website requires Flash support in your browser. You can try playing the MP3 file directly by clicking here.

Summary:

In this episode of “The Digital Broker”, Steve and Ryan speak to Cooper Jones, the President of The Crichton Group, the largest independent insurance agency in Middle Tennessee. Together, they discuss the methods that agencies and brokerages can use to ensure their perpetuation over time.

By listening to this episode, you’ll learn:

  • What it is like to grow from being a producer to an agency owner
  • What it takes to be positioned to buy an ownership role in an agency
  • How to identify a successful producer
  • How to transition and empower an agency to being service-oriented
  • The different options for agencies to self-perpetuate

 


The Digital Broker podcast is brought to you buy Indio Technologies. Indio turns the application and renewal process into an online TurboTax like experience for your clients. As a result, the 1,000+ agents using Indio provide their clients with a top-rated customer experience, reduce their E&O exposure, and outgrow their competition. To learn more about Indio, click here!

How to Create Your Own Branded URL, Link Shortening Solution

A link shortening service allows you to use a short, easy to remember, and easy to type website link to send people to a much longer and more complex one. For example, which link would you rather give out to someone:

Pretty Link Custom Short Links

stevea.me/mouse-setup (last week’s TechTip)

or

steveanderson.com/2018/08/23/how-to-set-up-your-mouse-for-maximum-effectiveness/ (the actual URL for the article on my website)

Which is easier to remember and to type? It is obvious.

“Designing and Implementing a Winning Customer Experience – Episode 023”
by Steve Anderson and Ryan Deeds

Sorry, listening to the audio on this website requires Flash support in your browser. You can try playing the MP3 file directly by clicking here.

Summary:

In this episode of “The Digital Broker”, Steve and Ryan discuss how insurance agencies must evolve from providing “customer service” to “customer experience.”

By listening to this episode, you’ll learn:

  • What’s the difference between “customer service” and “customer experience”
  • Why it is important to provide more than the minimum expected service
  • How a well-designed customer experience plan can grow a business
  • How to design a customer experience program
  • What specific things can be done to win the loyalty of clients

The Digital Broker podcast is brought to you buy Indio Technologies. Indio turns the application and renewal process into an online TurboTax like experience for your clients. As a result, the 1,000+ agents using Indio provide their clients with a top-rated customer experience, reduce their E&O exposure, and outgrow their competition. To learn more about Indio, click here!