Making sure private client information sent to another party over the Internet remains private and secure is a growing concern for insurance agencies.
Agencies that use Applied Systems TAMOnline and VisionOnline agency management systems can now legally prove who emailed what to whom and when using a service from RPost called Registered Email. In addition, RPost helps agents protect insureds’ personal information such as Social Security numbers, driver’s license numbers, and bank and credit card information.
The HIPAA-compliant service may reduce exposure to errors and omissions by providing security, accountability, and liability protection. An encryption option further enables agents and brokers to protect and prove delivery of confidential and personal information sent via email. This service makes any email document a court-admissible record that will withstand a legal challenge.
Users access the RPost service from an icon in the Microsoft Outlook client within TAMOnline or VisionOnline. A sender uses the RPost service to transmit a Registered Email message, and then receives a Registered Receipt email record. That record can then be attached to customer files.
The RPost service is also available for EpicOnline users and for agents and brokers who host Applied Systems TAM, Epic, and Vision on their own servers.