Steve Anderson provides information to insurance agents about how they can use technology to increase revenue and/or reduce expenses. He speaks professionally to hundreds of agents each year on the future of technology, the social web, and how insurance agencies can establish their Internet presence.
Microsoft continues to improve the Outlook email client. There seems to be an increasing number of productivity tools built into the Outlook platform many people are not aware exist, nor do they know how to use them.
One of those tools is called the AutoComplete list.
The AutoComplete list, automatically maintained by Outlook, is used by both the automatic name-checking feature and the automatic completion feature. This list is also known as the nickname cache and is generated automatically when you send email messages from Outlook. The list contains SMTP addresses, LegacyExchangeDN entries, and display names for people to whom you have sent email previously.
The AutoComplete list for Outlook is specific to Outlook and does not share information with the Outlook Web app (OWA).
“Account Manager Burnout: Is Your Insurance Agency Afflicted, and What to Do About It – Episode 53” by Steve Anderson and Ryan Deeds