Update Your Chrome Browser “Right This Minute”

This week’s TechTip is a Public Service Announcement (PSA) for those of you who are using the Chrome browser.

update chrome

Several security researchers identified a “Serious Chrome zero-day” vulnerability. This just means that there is a vulnerability in the Chrome browser that hackers could exploit to gain access to your computer.

A zero-day threat is a threat that exploits an unknown computer security vulnerability. The term is derived from the age of the exploit, which takes place before or on the first (or “zeroth”) day of a developer’s awareness of the exploit or bug … Attackers exploit zero-day vulnerabilities through different vectors.

How to Check for the Latest Chrome Browser Update

It’s quite simple to take a look and make sure your Chrome browser has been updated to the latest version which fixes the problem.

The Perils of Using Internet Explorer as Your Default Browser

When Microsoft released Windows 10 nearly four years ago, it included a new updated and modern browser called Edge. While Internet Explorer lived on due to some underlying code in Windows and for compatibility with legacy business websites, Microsoft no longer provides updates for Internet Explorer when new web standards are released.


That’s a problem for the insurance industry.

Way too many insurance companies and technology vendors require the use of Internet Explorer to make their websites and web platforms fully functional.

Microsoft has tried some different ways to push businesses to improve their older web apps but, unfortunately, IT administrators have naturally taken the easy route of continuing to rely on Internet Explorer and its various compatibility modes.

Can You Spot When You’re Being Phished?

Maybe the better question is: “Agency owners, how sure are you that your staff can spot a phishing email in their inbox?”

phishing emails

Phishing attacks continue to be a genuine problem for all organizations both large and small. Insurance agencies are not immune.

It can be harder than you think to identify a phishing email. Phishing is an attempt to trick the email recipient into giving up personal information by pretending to be someone you know. The real question then becomes, “Can you tell a fake email from a real email?”

Phishing is bad, but it’s not always easy to determine what might be a sketchy email and what might be a legitimate one. To help, Alphabet (Google’s parent company) subsidiary Jigsaw has made a quiz to help teach people how to spot malicious emails better.

Is It Time to Rethink Your Physical Office?

One of my more popular presentations is called “The Virtual Agency.” In that presentation, I explore the various options available today for creating a 21st-century “office.” As consumer expectations change from physical face-to-face to browsing a website, to interacting via a mobile device, it may be time for you to rethink what your physical office looks like and whether you need a physical location.

physical office

I’ve been thinking about this for quite some time, and probably agree with what you’re feeling right now — there are some excellent reasons to have a physical office location. I have a physical office separate from my home. It’s not very big, nor very fancy, but it is a place I go “to work” when I’m not traveling. It actually might be accurate to consider it my “man cave.” You see, I realized some time ago that I am more productive and can concentrate better in a work environment.

How to Read Personal Documents on Your Kindle

Amazon’s Kindle is the most popular eBook reader. Many know how easy it is (sometimes too easy!) to purchase and download a new book onto their Kindle device. I like using a Kindle because it is easy, lightweight, and allows me to quickly highlight key points and take notes.

Send to Kindle Install

But, what about other documents that are not traditional books? These could be a PDF document, a report you want to review, or any other type of document that you want to take with you on your Kindle. Amazon has had a way to send documents to a Kindle for some time. Every Kindle device has a unique email address you can use to attach a document and send it to your device.

This does work fine. However, Amazon has made it just a little bit easier to get a document onto your Kindle by using Send to Kindle (for both Windows and Mac) as an option in Windows Explorer.