In October 2009, 57 hard drives containing video and audio files related to coordination of care and eligibility telephone calls from providers and members were stolen from a leased facility in Chattanooga, Tenn. that formerly housed a BlueCross BlueShield call center. The video files were images from computer screens of BlueCross BlueShield customer service representatives [...]
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An In-Stat survey asked 1,300 respondents, “What features are desired on your next phone?” The top three responses were better connectivity, better audio, and simplicity. Survey respondents expressed interest in more mainstream features, not “exotic” bells and whistles such as wearables, dual-screen, e-paper, or roll-out displays. Wireless carriers need to get ready for the next data explosion. A report by Strategy Analytics says mobile phones will generate almost 2.2 exabytes of data traffic by 2013—and that is excluding wireless PC cards and other cellular-enabled devices. Such volume of data is equivalent to watching more than 120,000 years of DVD-quality video, the [...] |
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