The Electronic Signatures in Global and National Commerce Act (ESIGN) was signed into law by President Clinton in October 2000. Now, almost 10 years later, the insurance industry—especially property and casualty insurance companies—have lagged behind most other industries in adopting the use of electronic or digital signatures. As clients and prospects continue to become comfortable with electronic communication, it is important for agents … [Read more...]
Using Voice as a Signature
In today’s world, electronic commerce is no longer a “nice-to-have” capability. Many consumers have become less tolerant of paper-based transactions and expect all financial transactions to be supported in an electronic environment. The insurance industry (both agents and carriers) needs to respond to consumers’ experiences with other financial vendors—or risk losing business to financial services organizations that have adopted … [Read more...]
